Gas Company
Queensland
(1) Energy Consumer Protection Office (ECPO)
The ECPO provides a free and independent investigation and mediation service to Queensland gas and electricity customers. Customers may also have access to independent arbitrators following investigation by the ECPO and the recommendation of the Regulator.
GPO Box 611 Brisbane 4001
Level 9, 239 George St Brisbane 4000
Phone: 1300 300 993 (Queensland wide; Tollfree - cost of a local call)
Fax: (07) 3227 7068
Email link to ECPO
Go to ECPO's web site
How to complain
Phone, fax, letter or email.
ECPO's web site has further information about lodging a complaint.
You may also have rights under the Trade Practices Act 1974 .
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